For Service, Warranty, or Rebates Contact Us Directly
T (915) 587 0307
Email: [email protected]
Rocky Mountain Radar6469 Doniphan Dr. El Paso, TX 79932
My blue display light don’t come on is there any warranty or can I send back to have fixed or replace, really like it but at night can see display. Thank you
Yes you can send it in for repairs. As for warranty the RMR-C475 comes with a 3 year warranty, if it is out of warranty there is a $62.00 out of warranty fee.
Hi the speaker to my RMR-C475 isn’t working. Can I purchase a replacement and fix myself?
Unfortunately we do not sell any parts for our units due to our strict tamper policy. If service is required please contact us via email at [email protected] or call 915-587-0307.
When I plug in the power cord the light on the cord comes on but I have to keep moving the cord in the RMR-C475 use to come on when that was done now its not coming on even though the light is on the power cord. Is it the cord or the radar that is bad?
Our power cord does not have a light on it. However with out the unit here I would not be able to tell you which of the two is bad. Send it in so we can check the unit for you.
Hello, do you still sell the RMR-C475’s if so how much are they now and how do I get one?
We do not carry the C475 anymore we do have the upgraded version the C495. It has everything you love from the C475 with extra range and a stronger scrambler.
I have the RMR 475. Does my c475 work just as good as the C495. What is the main difference? Is it still effective? going through OH, PA,.,WV , MD, Virginia?
The C495 is an upgrade to the C475. The C495 has an increased range of 5 miles versus the 3 miles the C475 offers, a 50% stronger scrambler and it also features a new system that the C475 does not which is the MMIC. The MMIC prevents the C495 from being detected by a new RDD (Radar Detector Detector) system known as the Spectru. So for places like Virginia where radar detectors are illegal if you chose to use the C475 they can detect your device where they can not detect the C495. The only way to know that you are operating the C495 is by sight, there are no systems out that can detect it.
My C475 was working fine and all of a sudden I have no sound. It will still light up and will go through all of the power on procedures. It will still detect the radar but no sound. I have unplugged it and made sure of the sound settings. Mute is off and volume is turned up high. Any ideas.
I have a C475 that does not powern up any more. It is older than three years. Is this fixable on warranty andn is so what is the charge. Also is there a trade in value for a new un it?
Yes, we can still repair this model and the out of warranty fee is $62.00.
What address do I send my C475 radar detector to for repair? The On/Off switch don’t work and no volume for the second time since I purchased it.
The address you want to send it to is:
Rocky Mountain Radar
6469 Doniphan Dr.
El Paso, TX 79932
Just was given a brand new (2008) C475 unit. Still in the original box. Is it still useful with today’s technology?
Yes the C475 is a good unit but it is prone to false alert with the new vehicles that have radar equip systems for proximity sensors there is a chance for false alerts.
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